Floor Cleaning and More: Amazing Before-and-Afters

If you’re unsure how to keep your carpets immaculate, worry not, as we’re here to guide you. Read on to discover the steps to take during the cleaning process.

There are a lot of reasons professional floor cleaning is a necessity.

Your health, the safety and wellness of those in your office or home and maintaining a pleasant environment are all at stake.

But the floors aren’t the only areas of your business or home that need attention.

There’s a wide variety of cleaning, repairing, maintenance and restoration tasks that Hammond Knoll can tackle for you.

And, as important as it is to keep your home or business well-maintained, the professional cleaning company you choose to work with matters, too.

Here are some amazing transformations that Hammond Knoll has done for our customers.

Shower Transformation

Not to brag (well, maybe a little), but we think our tile techs are the best in the industry.

Recently, we cleaned this poor soap-scummed, mildewed, so-sad shower.

A majority of the showers we restore have mineral deposits, soap scum and mildew, all three of which can add up to a very difficult shower to clean – without professional help.

And that’s what led the owners to call HK.

We did a hot-water extraction removal of the soap scum and mildewed caulking. We applied a grout colorant to the shower floor where the grout was permanently stained and applied new mildew-resistant caulking.

We turned this shower’s frown upside down.

Cabin Rescue

We don’t just clean carpet, tile and area rugs. We’re what some might call the “Knoll-of-All-Trades.”

This cabin (pictured below), located on the Nisqually Delta, had flooded. The logs of the cabin were penetrated with the delta silt that embedded into the cracks and crevices of the wood.

Not good.

But, there’s always a way!

Being very cautious to not over-wet the wood and cause further damage, we used our specialized rotary-extraction cleaning equipment to rinse and flush the silt out of the logs while leaving them clean and dry.

Then, we vacuumed the dust and silt off of the wood and the floor and applied a top coat sealer to restore it back to its beautiful original condition.

It’s good to know “problem-solving” Knoll.

Rug Rehab

Sometimes we show off and it pays big.

And sometimes we show off and it bites us in the @#$!

In this case, it was a bit of both.

This rug was our customer’s pride and joy. It’s a very expensive, hand-made silk rug – even the fringe is silk. In fact, she rarely displayed the rug for fear of it being damaged.

The one time she brought it out for her dinner party guests to see, someone reached across the table and knocked over a RED burning candle. (It’s never a white candle. )

This is where showing off bites us in the rump if you hadn’t guessed already. ☹

Devastated, our customer brought the rug into Hammond Knoll.

(Bet you know that this is where it’s really cool to show off? )

We removed the wax and cleaned the rug, paying special attention to the delicate fringe. The rug is back to its original beautiful self.

Our customer – and Hammond Knoll – have bragging rights once again! YAY!

Wondering how much it’ll cost to clean YOUR area rug?

Tough Chair Choice?

Toss it?

Recover it? Ouch! That could get expensive with eight dining room chairs.

Restore it?  Hey, maybe that’s the ticket.

Yep, that is definitely the right choice!

This well-used chair that matches the rest of the dining room set was dried out, cracked and faded. More so than the other chairs, causing a dilemma about which choice to make?

The BEST decision?  Call Knoll.

We filled in the cracks, conditioned the leather and recolored it to match the rest of the set.

For a fraction of the cost of recovering or replacement,  the dining set was complete and ready for dinner ☺

Check out our very own how to care for your leather article here.

We felt honored to be asked to clean this very large, 16’ x 23’ handmade rug, as well as a few others, in the Governor’s mansion in Olympia.

As you may or may not know, we typically clean rugs in our facility using one of many specialty cleaning processes. However, in this case, we sent our experts out to carefully clean these rugs while being cautious of the beautiful furnishings and hardwood floor underneath.

To say we feel pretty excited is an understatement!

A Success Story You Can Sink Your Teeth Into

This is the Burger Claim restaurant in Centralia.

The kitchen floors were heavily soiled with grease.  As a matter of fact, the grout lines you see on the bottom left corner were actually grease. It was so packed with grease, there was very little grout in the lines.

A heavy-duty cleaning, a lot of scrubbing and re-grouting made this kitchen sparkle!

The owners were so happy they told our two technicians they could come in for FREE BURGERS FOR LIFE!

Not any longer!

This poor cushion had been used and abused by two kids, a dog, a cat and a canary. (Okay, not the canary. But the rest of the clan are guilty!)

These sofa cushions were cleaned in our facility using a multiple-step process to remove the dark spots. We followed that up with a fabric protection to shield it from any future spots and spills from the “clan.”

Upholstery can be cleaned either in the home or in our facility. (And we offer a pick-up and delivery service.)

Thanks to HK, no more spots! YAY!

This carpet was fairly new, especially to the new homeowner– however, it had a couple unsafe and unsightly wrinkles in the center of the room.

All it took was one “savvy” carpet technician with mad stretching skills (not to mention his expert cleaning skills) to bring this carpet back to life.

YIPPIE for wrinkle-free carpet!

A Sad Sun-Fade Story Turned Happy

(In this image, the right cushion is ½ dyed – compared to the left one.)

Even though it’s gray and rainy approximately 152 days a year in the Seattle area (It’s true! ☔), SUNFADE happens.  Especially to homes that are facing west with large, expansive windows.

In this case, this spectacular home is facing west and gets lots of light and sunlight all year around.

The wool sectional had sun fade on the tops of the cushions that were up against the window.

Replacing this sectional was not an option, as it was very expensive.

Recovering the back cushions was also not an option due to the fact that the fabric was discontinued.

We offered to do a test color for FREE, showing her the results, which were awesome.

The color blended perfectly, and just like that, this sad sun-fade story turned happy.

No more worrying about covering up the windows to enjoy those 213 days of sunshine!

If we told you that this carpet is 40 years old, would you believe us?

Yep, it’s 40 years old! The carpet came out of the LeMay Collections at MaryMount in Tacoma. (Not to be confused with the LeMay museum in downtown Tacoma. Same family, different location!)

The carpet was located upstairs in the sanctuary and then removed and brought into our facility for:

  • Cleaning.
  • Squaring up the ends and sides.
  • Seaming two pieces together to turn it into a 41’ foot runner.

Giving the LeMay MaryMount 40 more years of covered floors, this time around it is the rug’s duty to protect the hardwood floor.

Side note: If you haven’t paid a visit to the LeMay Collections at the MaryMount, we think you may find it a fun family adventure.

This is the sad story of tile that was not properly installed when originally laid by the installer.

Over a short period of time, the tile began to come loose, the grout chipped, and a couple of the tiles cracked right in half.

We see this frequently, sometimes due to using old or not properly mixed thinset, or occasionally, an installer may take the easy way out and not apply enough thinset. (shame, shame!)

Regardless, it can be as frustrating for a homeowner as it can be expensive to replace an entire floor, counter and/or shower due to improper installation.

That is where the HK Heroes come in. YAY!

Our fabulous crew removed the chipped tiles and the thinset and re-installed the new tiles. Then they applied new grout over the entire floor, leaving it looking brand new!!!

Don’t you just love a happy ending?

Get Hooked 

Hook rugs go as far back as the 1940s.

The rug shown below is most likely from the late 70s or 80s. It certainly had been well-loved and desperately needed a facelift.

Here’s how we tackled the job.

Step #1

We cleaned the rug using a gentle cleaning process to protect it from further damage.

Step #2

We filled in the hole in the center of the rug using material that we keep on hand from all types of rugs that aren’t lucky enough to be saved. (RIP ☹)

Step #3

We trimmed and secured the edges to keep them from unraveling, then we surged all around the rug in a dark blue to make the flowers “pop” out of the center of the rug.

Just look at the transformation! It’s so easy to get hooked on Knoll– creating rug success stories for over 81 years.

A Horrific Break-In Story

The worst nightmare for any homeowner is to come home to find it’s been burglarized.

In this case, it was a horrible experience.

The gal that broke into our customer’s home in the Seattle area was extremely high on drugs.  She did an incredible amount of damage breaking windows, starting a fire and smashing bottles of alcohol in the home before the police were able to respond.

Our estimator and tile technician were determined to do everything they could to bring the tile counters back to their original condition.

The image below is the bar counter where alcohol was spilled which caused it to etch (scratch), discolor and damage the sealer, leaving the counter rough to touch and unsightly.

We were able to polish the alcohol out of the counter and bring back the granite’s original color using a multi-step process.  We then finished it off with a sealer to give it a semi-gloss appearance.

Even our employees need a Knoll experience!

This tub belongs to one of our very own and was in desperate need of some help.

The caulking had peeled and eventually mildew developed. There was also soap-scum build up on the tile and where the walls meet, all the way up the shower walls.

Our rockin’ awesome tile tech cleaned the shower, removing the soap scum and mildew. Then, the shower was re-caulked with a mildew-resistant caulking.

Voila! Just like that, the shower looks like new again!

Hot Chocolate Gone Bad

Hot chocolate is delish, especially on a cold snowy day. (Remember the epic snow day we had a few weeks ago?)

In this situation, it turned bad for a little person who had too much excitement and cocoa – which he then proceeded to throw up on the white rug. Of course

Have no fear – HK was able to work their magic and remove the stain, leaving no evidence behind.

Hopefully we’re done with the snow days this year, but NOT done with a cup of your favorite hot cocoa.

Cruddy Cushion

This outdoor cushion was not off to a “happy” springy start.

As spectacular as the Pacific NW is, it does wreak havoc with outdoor furniture and cushions. (Not to mention sidewalks, decks, and windows, but that’s another story!)

These cushions were left out in the fall a bit too long, but have no fear – our upholstery magician technician cleaned these with a little extra love.

Bringing the HAPPY back in SPRING!!!

What’s Better Than One Rug?

You’re going to find out.

But here’s a hint: What do you do with an area rug runner that is too long?

Cut it down, that’s what!

This runner was too long for our customer’s new home. But finding a creative solution was definitely something we could handle. Here’s what we did:

  • We cut a section out of the center of the rug.
  • Then, we cut the border off on one end of the rug.
  • Next, we attached the center back together and seamed the border to the end.
  • Finally, we followed it all up with new surging all the way around.

Even though the cat litter box was in the next room…Mr. kitty couldn’t hold his potty on the area rug, nor in the master bedroom, making one “poopy” mess.

Thankfully, Jerry came to the rescue! He was able to remove all evidence of the mess for Mr. Kitty by using a special cleaning method. The stains on the area rug disappeared and the rug wasn’t damaged one bit!

Way to go, Jerry!!!

A Story of Super Dirty Stairs

OH. MY. These stairs were SUPER DIRTY!

Well, they were dirty until our superhero carpet cleaning technician, “Jolly,” came to the rescue.

He worked his cleaning magic to remove the soil, grease, and other unknown stains in the carpet.

The carpets look practically new! YIPPIE!!

You may have driven by this historic bank building on Pacific Avenue in downtown

Tacoma once, twice – or maybe a million times – and not noticed the beautiful

architecture nor the huge front doors of this old bank building.

The building is in the process of being restored and we were lucky enough to lend

our expertise at restoring the front doors.

A LOT of work (sweat and sore arms) went into removing the green tarnish from

the doors to bring back the original brass shine!

Be aware – the next time you drive down Pacific Avenue you may need sunglasses,

due to the shine from these gorgeous doors.

When looking at this heavily soiled carpet, one may doubt that the carpet would

even clean up 50%.

In this case, our super cool technician worked some magic to bring the sparkle and

shine back to this carpet. It also helped that the carpet was made of a quality

fiber, which always helps the clean-ability of even the “ugliest” cleaning


What do you do with a delicate, hand-made accrual area rug?

Walk on it?


Hang it!

That is exactly what we made possible for our customer.

She purchased a stylish curtain rod and our awesome rug fabrication team sewed ¾” cotton binding tape on the rug to make a loop at the top for the rod to go through.

Viola! Just like that, the rug is ready to hang on her wall and a  piece of custom artwork was created! Move over, Van Gogh.

Clean or replace it?  It depends on who you ask!

If you ask Knoll, we would say there’s a pretty good – better than good – chance we can clean it.

This office carpet had not been used for 6 years and who knows how long it went without cleaning.

From the appearance of the carpet, it had been a lot longer than the 6 years.

This is the part when it’s good to know Knoll. (Just sayin’! ) Our awesome tech, Jerry, cleaned the carpet using a multiple step process.

And the carpet turned out wayyyyy better than expected.

The office space is now ready to use and the best part? No carpet replacement necessary!


“I can see clearly now, the soap scum is gone.”   That’s what our customer was singing after we cleaned, polished, and applied a wax to her shower door.

The wax will allow the water and soap to run off the glass, saving it from becoming stained with water and soap spots, which can be difficult to remove.

It’s good to know Knoll – making showers such a happy place to be, you can’t help but sing a tune!

Transformation you can trust

From scummy showers to wood that’s worse for the wear – and nearly everything in-between – you need a trusted professional cleaning company that’s your go-to for regular maintenance, as well as the bigger, unexpected situations that come up.

Hammond Knoll’s got you covered.