Our Satisfied Customers Are Spilling the Beans About Working With Us

If you’re unsure how to keep your carpets immaculate, worry not, as we’re here to guide you. Read on to discover the steps to take during the cleaning process.

But it’s for a good reason, we promise.

It can be hard to trust what seems like a good old sales pitch that’s coming straight from the horse’s mouth, so to speak.

It carries a lot more weight to find out what other people – real customers who’ve had a good or bad experience – have to say about a product or a service.

And that’s why we want to share what our customers have to say.

We love helping people solve tough issues like pets that use the rug as a potty, tile and grout in the shower that have seen better days, and outdoor furniture that needs a refresh from the elements.

(There’s a lot more we can help with, too, and we’ll share a full list at the end of this article.)

Without further ado, check out the words we’re always humbled to hear!

Rugs With a Clean Look AND Feel

“Excellent service. The gentlemen that came to pick up and return the rugs wore masks and were very professional.  The rugs look and feel very clean.” – Lori O. (Facebook)

Friendly and Professional

“Great job as always. Friendly and professional. Jerry did an exceptional job! Even my husband noticed how great the carpets look!” – Jacqueline P. (Google)

Pleased With the Level of Service

“I was really pleased with the level of service and friendliness of the staff. They cleaned my large area rugs beautifully. I also bought a new pad from them. What a difference a high quality felt pad with a non-grip makes versus the non-slip grip pads you can buy anywhere.” – Sheri C. (Google)

Extremely Pleased With the Finished Product

“We just bought an Airstream and I fell in love with a runner that needed to be trimmed to fit the appropriate width. All the staff were extremely patient in helping me select an appropriate matching thread for serging the edges. They delivered a beautiful new runner earlier than promised and in time for our maiden voyage! Extremely happy with the finished product.” – Jenn Y. (Google)

The Colors Were Vibrant Again

“I had two older area rugs that were very much in need of deep cleaning.  After researching the options in my area, I called Hammond Knoll.  Marta answered all my questions, and I made an appointment to bring the rugs in.

“They promised a one-week turnaround and gave me a price that I thought was reasonable for such a professional service.  They were true to their word.  The rugs were ready in a week, and were like new!

“I am very happy with their work.  All the dirt and grime were gone, and the colors were vibrant again.  I was somewhat worried that the burgundy rug might fade, but it did not.  I would highly recommend Hammond Knoll for your area rugs.” – Sandra (Google)

My Living Room Rug Looks Brand New

“I did not know I could have the fringe removed from my runner and, in its place, a beautiful finished edge. And, to make it even better I had a backing attached to my runner and it now stays put. My large living room rug looks brand new. It had been too long since I had it cleaned and I would not take it anywhere except to Hammond Knoll. Great service all around.” – Carole V. (Google)

Great Result Every Time

“Their customer service is excellent. Very professional. And, they do a fantastic job. Our carpets are handwoven and old. They repaired one and cleaned both of them. They look beautiful. Plus, they came all the way to Poulsbo to pick them up and bring them back when they were done. We have used them over the years with a great result every time.” – Edna M. (Google)

You Don’t Have to Take Our Word for It

We’re happy to share a sampling with you of what our customers have to say about working with us.

We’d love to give you a hand, too. Here’s a list of our services:


  • Area & Oriental Rug Cleaning
  • Area & Oriental Rug Repair
  • Carpet Cleaning & Repair
  • Concrete Floor Cleaning & Repair
  • Furniture & Upholstery Cleaning & Repair
  • Hardwood & Laminate Floor Cleaning & Repair
  • Leather Cleaning, Repair & Restoration
  • Tile & Grout Cleaning & Repair


Commercial Services

  • Commercial Area Rug Cleaning
  • Commercial Carpet Cleaning
  • Commercial Leather Cleaning and Repair
  • Commercial Tile, Grout & Hard Surface Cleaning
  • Commercial Upholstery Cleaning
  • Stay Beautiful Program


Get in touch for a free quote or click below to find out about our online specials.