Hiring a commercial carpet cleaning company is always a great way to protect your carpets and keep your office or business clean and allergen free.
But you may be hesitant to have “strangers” in your office during off-hours, when no one else is in the building.
Whether you work with sensitive documents or you’re just worried about your employees’ private property, it can be daunting.
Further, after commercial floor cleaning, your carpeting may look clean, but how do you know if the processes the company use are truly effective?
Knowing the right questions to ask prospective service providers can put your mind at ease.
Questions for your commercial carpet cleaning company
Any reputable company shouldn’t think twice about answering these four questions to your satisfaction.
1. Do you offer a written guarantee on your services?
Obtaining a written guarantee provides you with peace of mind.
Plus you know that your office will be cleaned properly and that you can hold the company responsible if anything goes wrong.
2. What method of cleaning do you use?
If you care about environmentally friendly options, enquire about all-natural cleaning processes.
What about getting back to work quickly? Quality commercial carpet cleaning processes should actually dry faster – not slower.
3. Will you come to my business to give an estimate?
The best way to get a good price is to have someone come in and see your space and provide an estimate.
An over-the-phone estimate won’t be as accurate and could result in you paying more than you expected.
4. What is your company’s history?
Check to see how many years your prospective carpet cleaning companies have been in business.
A vendor that has been in the business for a few decades probably also has employees and technicians that have many years of experience.
This longevity speaks volumes about the company and the employees’ job satisfaction, as well as their trustworthiness to work in your office when no one else is there.
Make the best choice
Getting an accurate estimate, obtaining a written guarantee, understanding the cleaning methods used and investigating the vendor’s longevity are important factors in making a decision.
It’s also reassuring to know a commercial carpet cleaning company has been in business for a long time.
Use these questions as a guide when you’re hiring a commercial cleaning company.
A reputable company will be able to answer your questions without hesitation.
What additional questions do you ask of potential commercial carpet cleaning companies?