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Proudly Serving the Greater Puget Sound Since 1939!

253-472-9686 or 800-499-9686 Monday- Friday 8 AM-5PM & Saturday 9AM – 3PM

Customer Reviews

From 190 reviews
Bruce W

Excellent Service. Our technician, Scott was thorough, did an excellent job cleaning our carpets, and cleaned up behind himself as he removed his equipment. Very satisfied with service and the results.

via Google
Restore C

Travis did a great job, our floors went from dull to amazing. (only wish we had a before picture)

via Google
Tina L

So very pleased with Scott the technician, service was amazing!!! Scott was very knowledgable and explained everything to me before the service! This is the second time I have used this company and i can not say enough good things about …

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via Google
Claire H

You have always been great. Thank you👍

via Google
Connie G

We had Scott clean our carpets and OMG...they look, feel and smell AH-MA-ZING. Scott had all the corner guards, carpet protectors and shoe footies as he worked in our home. Very honest and gave he gave us his professional opinion on matters…

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via Google
Karen K

Nice job on my 22 foot hall runner

via Google
kathi densley

Once again, the people at Hammond Knoll outdid themselves. We took in a thirty-seven-year-old woolen rug that has been through five cats and six dogs and two messy humans. We have taken this rug there the whole time we have owned it and the…

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via Google
Jodi C

I have been serviced by Hammond Knoll for rug cleaning and binding of new carpet for over 15 years. They are very professional. Sometimes things happen, but a measure of a good company is how quickly they respond to correct a problem. …

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via Google
john thayer

Everyone knows their job; very efficient.

via Google
Phyllis I

Hammond Knoll is the place to call. I have experienced 18 years of reliable and quality service. I wouldn't call anyone else. Hi Marta!

via Google
Marlene Tenzler

I am a long-time customer of Hammond Knoll, and am consistently pleased with both the quality of their work and the caliber of people they employ.

I have used their carpet and upholstery cleaning services on a routine basis over the years…

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Response from business owner

Thank you, Marlene! Not only are you a long time but a favorite (per Marta).

via Facebook
Linda Farnes

They did a great job on a challenging stain !!! ���

via Facebook
Jean R

I sent five area rugs to Hammond Knoll to be cleaned and they did an excellent job. One, a large Karastan, is almost thirty years old and looks like new. I also had my carpets cleaned and am very pleased with the results. I can definitely …

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via Google
Kathleen McLean Cady

MY CAP-LOCK KEY IS STUCK, BUT I MIGHT HAVE USED ALL CAPS ANYWAY TO GIVE HAMMOND KNOLL A RAVE REVIEW.

RESULTS FIRST.

MY 80-YEAR-OLD 9X12 KARASTAN RUG LOOKS ABSOLUTELY BEAUTIFUL AND HAS NO ODORS WHATSOEVER. NO OLD RUG SMELL AND NO …

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Response from business owner

We appreciate your enthusiasm in this review, Kathleen! 🙂 We are happy to help and make your rug like new again!

via Facebook
Jackie Rosenblatt

They know their business. I had several, I thought ruined needlepoint that my mother left us. They had some water damage and were very dirty. Superior work, prompt response and I definitely trust their work. We’ve used their rug cleaning …

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via Google
Paul L

called in and a real person answered..so far so good. made arrangement to drop off carpet next day. was told will have everything ready. We'll see. Showed up at 0800, everything was ready for me, including a guy took the carpet out of my …

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Response from business owner

Wow! Thanks for the amazing review, Paul! We take great pride in our customer service, and we are glad to help! We look forward to seeing you again on your next visit. 😄

via Google
Dave Puterbaugh

Great company to work with. Very professional, very prompt, very good work. Got stains out that no one else could.

Response from business owner

Thanks, Dave! We are glad to do great work for you!

via Google
William T

Rugs look great, thank you 😁

Busch, Ed & Linda

You did a beautiful job on the two gold leather recliners. Perfection, that's you! I knew you would make them perfect and they are exactly that and more with the great service you give.

Thank you so much.

Linda BUSCH

Emily S

They were recommended by my carpet salesman to clean a stain on a newly installed carpet. Very helpful!

Response from business owner

Thank you, Emily! We are happy to do great work for you!

via Google
Charles B

I'm happy & will use again as I have over the years

Response from business owner

Thanks for the love, Chuck!

via Google
Anita U

Wonderful experience. Very pleased with the results. Will be sure to use your services again and recommend your business.

julie moorer

Needed an emergency cleaning and the awesome Marta had us scheduled the same afternoon! Jerry arrived at the scheduled time, was professional, courteous and thorough. Cannot say enough good things about Hammond Knoll, they have been …

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Response from business owner

Thanks, Julie! We are happy to give you great service.

via Google
Rick Boudreau

Simply the only “show” in town when it comes to maintaining your fine carpets. They did a superb job cleaning my oriental rugs and providing the correct pads for newly refinished hardwood floors. They’ve been around forever and you will …

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Response from business owner

What a great review, Rick! We appreciate you and your business too!

via Google
Carl H

Great work and really professional.

Response from business owner

Thank you Karl! We appreciate your kind words.

via Google
Beth B

You are great! The installers were great, careful, gracious, and enjoyable.

We'll be certain to let others know how very good Hammond Knoll is!

Colin Carney

Hammond and Knoll have cleaned my carpets in three different homes over a period of forty years. I always call on them. They are careful, courteous, and efficient. Every time they do a great job. I've had white carpets and they stay that …

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via Google
Debbie Johns

I love Hammond Knoll!!! Our house is now a rental and takes a beating. We thought we'd have to replace the carpet this time, but Hammond Knoll cleans what no one else can. Their customer service cannot be beat – office staff to cleaning …

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Response from business owner

Thanks Debbie! We really appreciate the kind words!

via Facebook
Betsy Smith Erickson

Our floors looks good. We had it skimmed between complete refinishing. There are a few things that are still more noticeable than I would hope but it does look much better. The process was done well, nearly, and quickly.

Response from business owner

Hi Betsy! Please give us a call if you'd like to go over those leftover spots! We want to make sure it is perfect for you!

via Facebook
Willie Nelsen

Awesome job. On time. Extremely professional.

Response from business owner

Thank you Willie!

via Google
Liz Leske

We've used Hammond Knoll since my folks recommended them well over 10 years ago. They've cleaned carpets in 2 homes for us and we're always pleased and happy with their work. Scheduling is easy and the schedulers have always worked with me …

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via Google
Bob Zawilski

Very through with great follow up

via Google
Kelly Schneider

We had a wonderful experience with Hammond Knoll! Scott was very knowledgeable and thorough, and did such a great job. We will definitely have Hammond Knoll clean our carpets after this.

Response from business owner

Thank you Kelly!

via Facebook
Kathleen Fisher Jolliffe

Hammond knoll is the best place for cleaning, repair and care of your oriental wool rugs! They are also excellent at upholstery cleaning, thorough and professional!

Response from business owner

Thank you Kathleen!

via Facebook
Maria L Rodriguez

I am now a repeat customer! Hammond Knoll has done a great job cleaning and repairing my special area rugs. Marta is exceptional with customer service. Hands down, great service!

Response from business owner

Thank you Maria! We are glad to help!

via Facebook
Diana Hanno

Excellent customer service and they did a great job cleaning our rug.

Response from business owner

Thank you Diana!

via Google
Pam Johnson

Hammond Knoll is my go to carpet cleaning business. They are the best! Always a satisfied customer!

via Google
Maria L. Rodriguez

Hammond Knoll provided outstanding customer service, trusted cleaning and repairs and great value for their services and that's why I am a repeat customer.

Response from business owner

Thank you Maria!

via Google
Debra Sidor Tanner

The folks at Hammond and Knoll are professional, knowledgeable and highly skilled both at their jobs and in regard to customer service and satisfaction! The Hammond and Knoll employee that was at my home the other day – went the extra mile…

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Response from business owner

Wow thank you Debra, we are honored at your comments.

via Facebook
ABC Children's Center

Hammond Knoll was willing to work with our schedule and they did a terrific job on the floors.

Response from business owner

Thank you! You were a pleasure to work with as well! 🙂

via Google
patty munhollon

Great always done excellent work!

via Google
Stephen Burkhart

Scott was a true and friendly professional who did excellent work cleaning our wool carpet.

Response from business owner

Thank you Stephen!

via Google
Andrew Feldman

Very good company to work with. Jerry was awesome at cleaning the carpet.

Response from business owner

Thank you Andrew!

via Google
Jim Garren

Our recent experience with Hammond Knoll to clean our carpets was excellent! Very courteous and professional staff and a like-new finish appearance for our carpet. Thanks so much.

via Facebook
Greg Holman

Great job by HammondKnoll cleaning the tile in the Master Shower: cleaned the tile and grout, re-caulked all corners and sealed it all up beautifully. Looks like new. Thanks again.

via Facebook
Jill Barrett

They did a beautiful job. I wouldn't hesitate to recommend them.

via Facebook
lucy rau

Always the best in service and performance-For over 10 years with me

Response from business owner

Thank you for your repeat business and your loyalty Lucy. We look forward to seeing you again in the future!

via Google
Greg Holman

Thanks for doing such a great job cleaning, re-caulking and sealing the tile in our master bathroom. Looks new again!

via Google
Bill K

Friendly, fast and efficient service. Our heirloom persian carpet has never looked better

Response from business owner

Thank you Bill! We are happy to have helped!

via Google
Gretchen Van Hout-Johnson

Have had them clean my carpet for the last two years. Jerry was knowledgeable and efficient cleaning our wool carpets which require special care.

via Facebook
Patty Petermann

I've used Hammond Knoll for many years and they've always done a great job. I highly recommend them.

via Google
Marilyn Norton

Hammond Knoll did a great job on our wool area rugs. They also did our nylon runners. We've used them for other things as well. There pick up and delivery guys are professional and very personable.

Definitely would recommend them to others.

Response from business owner

Thank you for your repeat business and your confidence in us, Marilyn!

via Google
Bonnie Shaffer

We have been using Hammond Knoll for many years...and always very pleased with their service. We have used them for our carpet and hard surfaces (granite, marble and limestone. I definitely recommend them!!

via Facebook
Dindar Nasim

I called them up to clean a carpet in a rental I have and they were very quick and professional. I would recommend them.

Response from business owner

Thank you so much, Dindar! We appreciate you taking the time to let us know how well our team did for your cleaning needs!

via Google
Greg Root

If your carpet/rug is in need of care and cleaning, go see Hammond Knoll. Our favorite peice looks like new after 15 years.

Response from business owner

Thank you, Greg! We always love to hear how happy our customers are with the results of our work!

via Google
Jillian Vermeers

Awesome customer service! Great experience!

Response from business owner

Thank you for an amazing review, Jillian!

via Google
Ninette Hart

Skilled, professional service. They rehabilitated one of our Bokhara rugs that had disintegrating fringe. After discussion about its placement in our home and use we agreed that removing the fringe entirely was the best option. The edge …

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Response from business owner

We cannot thank you enough for the kind words and amazing feedback, Ninette. I will be sure to let the team know how absolutely thrilled you are with the results of their work. It will truly make their day!

via Google
Arlene Mickols

Great timing, service, and our Turkish carpet looks happy again!

via Google
Schmidt Don

Such a friendly, professional business!!

via Google
Rosemary Ann Hawkins

Hammond Knoll is very professional and does outstanding work!!! I would strongly recommend them for your carpet needs.

via Facebook
Gail Sklar

The staff was extremely professional and knowledgeable.

Response from business owner

Thank you so much for letting us know how happy you are with our staff, Gail. We truly appreciate it.

via Google
Enid Layes

Great service...nice people! And I really like the non-skid pad they glued to the bottom of our oriental carpets.

via Facebook
Jill Magnuson

I am very pleased with Hammond Knoll's knowledgeable service! They repaired and cleaned my Bokhara carpet beautifully!

Response from business owner

Thank you so much, Jill for letting us know how satisfied you are with our company. We truly pride ourselves on customer service/knowledgeable crews.

via Google
michael McKinney

The pickup and delivery guys were great!!

Response from business owner

Thank you, Michael for letting us know how we did! Our techs will be happy to know you think so highly of them!!!

via Google
mikidonc

I use Hammond Knoll exclusively for rug cleaning. This time they did an extra good job eliminating two stubborn spots which are gone for good! My rug looks so beautiful again!

Response from business owner

We are so pleased that you are so happy with the results of our services! We cannot thank you enough for taking the time to let us know how we did. Thank you!

via Google
Cindy Putnam

Always a pleasant experience! Scott was great and did a fantastic job. After a big construction project, three dogs and a cat, I couldn't wait to have my carpets and couch cleaned!! They do an amazing job on Oriental carpets too. Wouldn't …

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Response from business owner

Thank you, Cindy! We will be sure to let Scott know that he did a fantastic job. The team and I thank you for letting us know how pleased you are with the results! We look forward to seeing you again.

via Google
Gordon Thorne

In the interst of full disclosure, this is a very positive, laudatory review of the latest work we had done by Hammond Knoll, cleaning and sealing of our floor tile and grout. So if you do not want to read the entire review, you know the …

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Response from business owner

Wow Gordon, we are floored! Literally and figuratively! Thanks so much for your glowing review and recommendation of Hammond Knoll and the fine work performed by Travis!

via Google
Margaret Williams

Hammond Knoll is by far the best rug and upholstery cleaning service I have ever used. My carpet, sofa and living room chairs look and feel new again, thanks to their expert cleaning methods. I honestly didn't expect them to look so clean …

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via Google
Bill Frazier

Came out to the house on the date and time as scheduled. Jerry gave us a quick, accurate estimate that included cleaning the entire house and also stretching the rug in a rather large dining room, where the rug had a couple waves after …

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Response from business owner

Thank you Bill, we are excited the your carpet looks like new again...enjoy.

via Facebook
Terri Neslund

All I can say is that they are AMAZING!! Everyone that works there were sooo wondeful!! The two guys that picked up our antique carpet and delivered it were the best. Loved them. Very, very friendly and knowledgeable! 👍👍☺☺☺

Response from business owner

Wow! Thank you Terri, we appreciate your generous words.

via Facebook
Lynn Stevenson

When I needed my vintage chairs refurbished, a trusted local furniture shop referred me to Hammond Knoll. The old black leather cushions were very faded and cracked, and Hammond Knoll completely brought them back to life. The transformation…

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Response from business owner

Lynn,

We are so pleased that we were able to provide you with the service that you deserve. We greatly appreciate you taking the time to write this review/feedback. It allows us an opportunity to see where we can improve or what areas we are excelling at. Nothing could make us happier than knowing that our customers are beyond excited about the services provided.

We appreciate you trusting us with your vintage chairs and look forward to seeing you in the future!

via Google
Julie Lord

They did a Great job. They are very reliable!!!

Response from business owner

We greatly appreciate such a glowing review, Julie. Reliability is one of the best compliments we can ever receive.

Thank you.

via Google
Michael McSweeney

I spent the 1980s traveling throughout China and Southwest Asia. There is no place other than HammondKnoll where I would being the wonderful carpets I picked up on those trips to be cleaned. You deal with artists when you deal with …

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Response from business owner

Michael,

We greatly appreciate your review and trusting us with your beautiful pieces. Our team will be thrilled to hear your your kind words and to know that their artistry is recognized. We appreciate your business and look forward to having you back in the future.

via Google
Gina Carbone Koehl

I just want to say that Hammond Knoll did an excellent job. They were there to clean the carpets for a rental we are selling. They called and said they felt that in one room in particular that they would most likely not be able to get the…

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Response from business owner

Wow, thanks Gina! Good luck selling your rental.

via Facebook
Anne Ricker

Excellent service....carpet looks great.....plus the technician clued me in to the stain repellant treatment , as well as their pick up and delivery service for area rugs...all to the good!

Response from business owner

Thank you Anne!😍

via Facebook
Jane Parker

Called me to make sure everything was good!

via Google
Bill Rathom

A very confident and friendly technician showed up on time and did the work in a professional manner. We're happy.

via Google
Helen Macan

Our couches came back like brand new. We are so happy with them. We highly recommend Hammond Knoll. We have another couch we will have them do too

Response from business owner

Thank you, Helen...we truly appreciate your business and kind words.

via Facebook
Bonnie Hampton Rees

Prompt, professional, and excellent service. A great experience!

Response from business owner

Thank you so much, Bonnie! We are thrilled to hear that you are pleased with our service.

via Google
K Zeman

Super place to have any and all rug repairs made. They've consistently done a marvelous job on every rug I've brought to them.

Response from business owner

We are so happy you are pleased with our service. Thank you very much for your feedback!

via Google
Ed Cook

This is a wonderful place

via Google
Kristen Augusztiny

They did an awesome job cleaning my heirloom oriental rug. They suggested a custom cut pad for it and had some great pricing for that. When they delivered their super nice guys set up the pad and carpet, moved my furniture around to my …

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Response from business owner

Hi Kristen, all of us here at Hammond Knoll thank you for your kind words. We are glad that you were pleased with our service! Thank you so much for sharing your experience! We truly appreciate it!

via Google
Kristen Augusztiny

They did an amazing job on my very special heirloom oriental carpet. It looks brighter than before and no longer has that old carpet smell. Plus the advice they gave me about adding a pad underneath to help increase its lifespan was …

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via Facebook
Karen Berg

Hammond Knoll did a great job for us. They arrived on time and got done quickly. I recommend them highly. Karen in Olympia.

Response from business owner

Thank you so much for sharing your experience, Karen! We truly appreciate it!

via Google
Ronald Cooper

What a treat! Our technicians were on time, friendly, informative and got our carpets cleaner than I thought possible.

Response from business owner

Hi Ronald, we are so happy you are pleased with our carpet cleaning service. Thank you very much for your feedback!

via Google
Mary Iverson

Great job, would use them again

Response from business owner

Thanks Mary, we look forward to hearing from you soon.

via Google
Myong Soo Kim

Always helpful. Great service.

Response from business owner

Thank you, Myong!

via Google
Donna Tyler Sorensen

We have always gotten excellent service from Hammond Knoll, for rug and carpet cleaning, as well as upholstery cleaning. They are friendly, professional and considerate, and make sure we are taken care of.

Response from business owner

Hi Donna, and thanks from the entire team here at Hammond Knoll!

via Facebook
Ed Rutherford

Excellent knowledgeable staff and facilities to really clean and repair rugs.

Response from business owner

Hi Ed, the team here at Hammond Knoll thanks you for your kind words!

via Google
Don Gillooly

HN sales staff are very knowledgeable...and could be considered specialist in rug repair and cleaning. If you have a family heirloom rug, this is the only place to consider for repairs and cleaning. I've used them multiple times over the …

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Response from business owner

Thank you, Don! All of us here at Hammond Knoll truly appreciate it!

via Google
Mary Barber

Hammond-Knoll recently did a super job cleaning two showers and carpet in our house. They are very helpful in setting up the processes and offering options for getting your house clean. Both the sales person and technician were easy to work…

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Response from business owner

Hi Mary! Thank you for your business and for your kind words : )

via Google
Robyn Vera

Excellent service. They have cleaned our 6 hand-tied rugs for some time now.

Response from business owner

Thank you, Robyn! All of us here at Hammond Knoll appreciate your business and look forward to serving you again in the future!

via Google
William Parker

Excellent job!!!

via Google
N Albert

If you are looking for a knowledgeable and professional carpet cleaning company, this is the one. They also specialize in repairing area rugs, from surging and binding the edges. To removing pet odors. I'm a professional carpet installer of…

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via Google
Marydeane Furstenwerth

You couldn't ask for better quality of repair on area rugs. We had a tear in one and a 2nd area rug needed to be bound. I simply cannot find the mended tear, the binding is incredible. The rugs were cleaned and look brand new. Start to …

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Response from business owner

Thank you Marydeane for your kind words!

via Facebook
Nick Brunney

Fantastic company and incredibly professional! Highest quality work, their service folks picked up and delivered my couch before and after cleaning/treatment/conditioning like it was their own piece of furniture. Great company, very …

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via Google
StanBarrie Gustin

We have used Hammond Knoll for over 10 years. Recommend them without reservation. They are reliable, courteous and efficient. Our carpets and upholstery look wonderful. The care they exhibit in handling our items is terrific. They must have…

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via Google
Mary Karpel

They did a fabulous job of cleaning my valuable carpets. The delivery personnel were very helpful with moving the furniture and placing the carpets where I wanted them.

via Google
Michel Brazeau

I recently had Hammond Knoll redye my personal car seats. Tim at Hammond Knoll represented his company well – very positive image. He put in the extra mile to make sure the seats were to my liking. I give him high marks for the image he …

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via Google
Alyson Spaulding

We have used Hammond Knoll many times to clean the carpets in our home and have always been extremely satisfied with the results. In addition to amazingly clean carpets tailored specifically to any issues/stains you may have, they are so …

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via Google

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Proudly Serving Northwest, WA & surrounding areas... more >

  • - Bellevue
  • - Federal Way
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