Hammond Knoll’s Story

Local entrepreneur Ed Cartozian started cleaning oriental and area rugs in Tacoma in the 1930s. After WWII, the cleaning company moved to the present location on South G St. in Tacoma. In the early 1950′s, Ed began selling the newly popular broadloom carpeting (known today as wall-to-wall) and sold the cleaning business to two of his employees with the last names of Hammond and Knoll.

In 1987, Matt O’Haleck bought the local carpet store and building from owner Ed Cartozian. In its first year under new ownership, revenue increased 400 percent. The business has continued to grow 15 times larger since 1987, expanding from three employees to thirty. Today, Hammond Knoll continues its tradition of excellent service established by its founders.

Hammond Knoll’s people and workmanship are the keys to our pride and success. Employees strive to provide the best cleaning and service to our valued customers. By taking the time to learn and relearn, we keep abreast of new fabrics, carpet fibers, and cleaning techniques – which has made us the area’s best problem-solvers.

Trusted and referred for seven decades, Hammond Knoll is recognized as the largest full-service carpet, flooring, and furniture cleaning company in the Puget Sound.

Services Include:

  • Residential and commercial carpet cleaning and repair
  • Floor cleaning and restoration expertise that’s hassle-free and gets to the root of the problem.

  • 78 years of being the Puget Sound’s most trusted provider.

  • Satisfaction guaranteed. Period.
  • One stop for all your commercial service needs.

  • Exclusive commercial maintenance “Stay Beautiful” program

Discover the Hammond Knoll Difference

Serving Western Washington since 1939

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The Hammond Knoll Team

We couldn’t clean all the floors – better, faster, deeper – without our amazing team. They make the magic happen, day in and day out, so the flooring in your home or building looks like new.

Whether you need help with area rugs and carpet, upholstery, tile, grout and hard-surface floors, leather, furniture & wall panel, hardwood, vinyl, VCT and concrete, and custom rug fabrication, it’s good to know Knoll.


Matt has been with Hammond Knoll for more than 30 years and has spent 35 years in the cleaning and restoration industry. He currently serves on the board of the Washington State Floor Covering Association. Matt enjoys spending time cycling around Western Washington with his wife. In his free time, you can find him boating around the Puget Sound waters.


Lori has been with Hammond Knoll since 1988, she is currently in charge of marketing, although she has worn many hats within the company from operations to finance to HR. Lori enjoys cycling with her husband and enjoys spending time with her teen (when his time allows).


Bernadine works in our Accounting Department. She is responsible for all AP & AR functions. She has extensive accounting and bookkeeping experience. Outside of work she enjoys spending time with her grandchildren, traveling, camping and gardening. Ask her about the last year of remodeling her home…which is still in the works. She can offer good advice on what to and what not to do when remodeling your home.

Sydney B

Sydney B works with our customer service team, chances are you will talk to her when calling in or visiting HammondKnoll. Sydney has a cat named “James” and is pretty sure that he goes to her neighbors while she is gone pretending to be theirs. Sydney is currently going to school to earn a degree in public health. When she is not working or going to school she spends time with her family and at the movies.

Kayle H.

Kayle H. There is a good chance you will catch Kayle when you call in to schedule an appointment, she is a part of our amazing front desk staff. You can always tell you have Kayle on the phone by her sweet “Michigan” accent, which is where she grew up and moved to the west coast to experience a “faster” way of life. Kayle loves to bake, this is a new hobby for her with a goal of someday in the future to have her own signature creation. The love of her life is her little wiener dog Spanky.

Meagan F

Meagan is our part-time bookkeeper, the rest of her hours are spent studying for her real-estate license.  Her Boyfriend is a contractor that flips homes, she is going to be the agent, saving them lots of commission.  When she is not studying she loves to make a mess cooking in the kitchen, do interior design and she loves to shop.  She has two dogs an English bulldog named “Snoop Dog” and miniature pincher named “Luna”.


Marta is known as the face of Hammond Knoll. Marta has been with Hammond Knoll for 21 years. She was a military brat growing up and now she has found a home with all of us at Hammond Knoll. Marta is an expert at helping customers troubleshoot their stains and spots! Give her a call she loves to help our customers! In her free time, Marta loves spending time with friends, family, and her beautiful cats. Marta is our fashion guru; she is always looking great and looking forward to making our customers smile and laugh! If you want to make Marta your best friend, bring her some chocolate!!!



Scott has been at Hammond Knoll for 15 years. A longtime resident of Vaughn, he has 4 children, 2 dogs, and 1 cat. Scott takes full advantage of all of the outdoor activities the NW has to offer, including rock climbing, wakeboarding, and skiing. He has been in the cleaning and restoration industry for over 23 years.


Tim has worked at Hammond Knoll for 19 years. He is currently working in the plant and rug fabrication department. Over the last 19 years Tim has touched each HK service with a positive “what’s best for the company” attitude. He has worked in the cleaning and restoration business for over 22 years. His favorite book is “The Power of Your Subconscious Mind” and he enjoys hiking and traveling in his spare time. Tim also likes to work in his garage whenever he gets the chance.

Eugene G

Eugene G is an integral part of our Repair Department. He finds satisfaction in helping people and a job well done. He is a long time resident of Tacoma. When he isn’t at work he is working vintage sports cars and spending time with his wife and 2 children.


Jerry is our carpet cleaning & repair specialist. When you see Jerry, make sure to look at his shoes, most likely they will match his outfit, then you can ask him about his collection of Air Jordan shoes.  When he is not working he is spending time with his precious grandchildren.


Travis started with the commercial carpet cleaning team and has moved to the tile restoration team for almost two years. He prides himself on making his customers happy, he is also known as the king of before and after pictures. Travis loves spending time with his wife and 3 you children every chance he gets.


Jacob is Hammond Knoll’s Lead Rug Fabrication Technician and enjoys the variety of challenges that fabrication presents. In his down time, Jacob likes to do home improvement projects, watch sports and learning about anything related to science, history, and human evolution.


Ismeal P-AKA “Ish” as we like to call him. Ish spends a majority of time on our pick up and delivery truck, the other day or two he spends his time helping the rug wash team. Ismeal has very little time for extra activities as he spends all of his time with his three wonderful children attending sports events at least five days out of the week. He also coaches baseball for his son’s team in the Spring. Ismeal enjoys going on mission trips, his most recent was a trip to Mexico to build a church and serve the community.

Austin J

Austin is the supervisor of our plant department, overseeing upholstery cleaning, rug wash and our pick -up and delivery crew.  When he is not working you can find him under the hood of a vehicle tearing it apart and putting it back together.  A classic car lover Austin is for sure; his dream is to own a 1970 Chevelle SS or a 1967 Impalla (4 door, he is specific). Austin loves spending time with his family (which includes 3 energetic boys) camping, hunting and white water rafting.


Erik is our “jack of all trades”, he works in the tile and rug fabrication departments and also spends a bit of time under the hood tuning up our vehicles and equipment.

When Erik is not working he spends a lot of his time restoring vehicles, reading JK Rawling and playing with his dog “Cualup”.


James specializes in carpet cleaning both residential and commercial, prior to joining the HK team, he was providing maintenance for 6 years with the Makah Tribe.

James spends his spare time with his three girls who he says are his entire life.  As silly as it sounds he enjoys reading Disney books (who doesn’t).

He also enjoys rock hunting and fishing when he can grab a few minutes for himself.


Ben creates magic in our rug fabrication department, customizing and applying edging to carpets.

Ben served with the Navy for three years, attended a year of college before he joined the HK team.

He is not new to the military family as he grew up in Germany while his father was stationed there, he also is fluent in German.

When Ben is not working he spends time with his wife and has recently joined the gym, where he spends a lot of time.


Hunter is a part of our pick-up and delivery team three days a week, the other two he washes and grooms area rugs.

Hunter came from Ted Brown Music as he was doing marketing with them, he also has a passion for music and plays the bass, so working at TBM had it’s perks.

When he is not playing music you can find Hunter on the rugby team or reading his favorite book Dune.


Ricky has been in the carpet cleaning and restoration business for several years prior to joining the HK team.  He enjoys tackling extra dirty carpet challenge and making it look like new again.

Ricky enjoys relaxing during his time off building furniture, playing video games and reading Frank Miller, although most of his time is not all that quiet with three dogs and two cats in the mix.

He has been collecting and growing his CD collection, albums came back so why can’t CD’s?


Marissa is our sales estimator, primarily for tile cleaning and restoration, however she does estimate all of our services.

When Marissa is not selling you can find her snuggling on the sofa with her hubby watching Netflix or you may bump into her at a local pub as it’s one of their favorite things to do together.

Marissa has a soft spot for pets, prior to working with HammondKnoll she managed a Petco.  She is a proud momma of a very small but very loud, full-of-herself Chihuahua and Min Pin mix.

Let us show you what we can do.