Hammond Knoll’s Story
Local entrepreneur Ed Cartozian started cleaning oriental and area rugs in Tacoma in the 1930s. After WWII, the cleaning company moved to the present location on South G St. in Tacoma. In the early 1950′s, Ed began selling the newly popular broadloom carpeting (known today as wall-to-wall) and sold the cleaning business to two of his employees with the last names of Hammond and Knoll.
In 1987, Matt O’Haleck bought the local carpet store and building from owner Ed Cartozian. In its first year under new ownership, revenue increased 400 percent. The business has continued to grow 15 times larger since 1987, expanding from three employees to thirty. Today, Hammond Knoll continues its tradition of excellent service established by its founders.
Hammond Knoll’s people and workmanship are the keys to our pride and success. Employees strive to provide the best cleaning and service to our valued customers. By taking the time to learn and relearn, we keep abreast of new fabrics, carpet fibers, and cleaning techniques – which has made us the area’s best problem-solvers.
Trusted and referred for seven decades, Hammond Knoll is recognized as the largest full-service carpet, flooring, and furniture cleaning company in the Puget Sound.
Discover the Hammond Knoll Difference
Serving Western Washington since 1939
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The Hammond Knoll Team
We couldn’t clean all the floors – better, faster, deeper – without our amazing team. They make the magic happen, day in and day out, so the flooring in your home or building looks like new.
Whether you need help with area rugs and carpet, upholstery, tile, grout and hard-surface floors, leather, furniture & wall panel, hardwood, vinyl, VCT and concrete, and custom rug fabrication, it’s good to know Knoll.
Mark served in the military for 17 years, he was deployed twice to Iraq with Shawn (our Ops manager), thanks Mark for your time protecting our country. When Mark isn’t working, he is spending time with his 6 children – he says that keeps him plenty busy. He also enjoys curling up with a good book when he has down time, which isn’t very often, his favorite author is Mark Twain.
Shawn is our operations manager – he is the guy behind the scenes that make assist our crew to deliver an amazing experience. Shawn served 22 years in the military (Thanks Shawn), his favorite station spot was Hawaii, although he enjoyed discovering different parts of Europe as well. When he is not working, Shawn enjoys spending time with his wife – they especially like discovering Mt. Rainier and the Leavenworth area. He also has a crazy Australian Shepherd named Luna – she was a rescue at 9 years old, he says she acts more like an energetic puppy than an older dog.
Bernadine works in our Accounting Department. She is responsible for all AP & AR functions. She has extensive accounting and bookkeeping experience. Outside of work she enjoys spending time with her grandchildren, traveling, camping and gardening. Ask her about the last year of remodeling her home…which is still in the works. She can offer good advice on what to and what not to do when remodeling your home.
Marta has been the face of HammondKnoll for over 22 years working the front desk (she is the crazy, silly one). Marta has a big heart when it comes to rescuing cats, at one time she had 7 cats that she had rescued…thanks for taking care of the kitties, Marta. When she is not working you can find her at the gym doing Yoga, shopping with her girlfriends or doing yardwork. Marta’s favorite part of working for HK is her customers-she has built a lot of friendships over the years.
Marissa is our sales estimator, primarily for tile cleaning and restoration, however she does estimate all of our services.
When Marissa is not selling you can find her snuggling on the sofa with her hubby watching Netflix or you may bump into her at a local pub as it’s one of their favorite things to do together.
Marissa has a soft spot for pets, prior to working with HammondKnoll she managed a Petco. She is a proud momma of a very small but very loud, full-of-herself Chihuahua and Min Pin mix.
There is a good chance you will talk with Lydia on the phone as she is part of our fantastic front desk team, and if you do, you are lucky because she is super sweet.
When Lydia is not working you can find her all cozied up with a book in her hand. If you are a reader yourself you can ask her for the list she has built since being shut down with Covid.
While Lydia is reading she most likely has one or both of her dogs at her feet- Bagles the Beagle or Pepper the rat Terrier, Corgi mix (she says the only way you can tell Pepper is a Corgi is by her little butt!
Tim has worked at Hammond Knoll for 19 years. He is currently working in the plant and rug fabrication department. Over the last 19 years Tim has touched each HK service with a positive “what’s best for the company” attitude. He has worked in the cleaning and restoration business for over 22 years. His favorite book is “The Power of Your Subconscious Mind” and he enjoys hiking and traveling in his spare time. Tim also likes to work in his garage whenever he gets the chance.
Jerry is our carpet cleaning & repair specialist. When you see Jerry, make sure to look at his shoes, most likely they will match his outfit, then you can ask him about his collection of Air Jordan shoes. When he is not working he is spending time with his precious grandchildren.
Travis started with the commercial carpet cleaning team and has moved to the tile restoration team for almost two years. He prides himself on making his customers happy, he is also known as the king of before and after pictures. Travis loves spending time with his wife and 3 you children every chance he gets.
Jacob is Hammond Knoll’s Lead Rug Fabrication Technician and enjoys the variety of challenges that fabrication presents. In his down time, Jacob likes to do home improvement projects, watch sports and learning about anything related to science, history, and human evolution.
Derrick is a part of our tile restoration team, he enjoys bringing sparkle and shine back to showers, floors and counters. When he is not working he enjoys spending time with his best friend – his beautiful wife. He also is currently training to compete in a Crossfit, power lifting (bench press) and maybe Oly lifting competitions early next year. The thing he most enjoys about working with the HK team is he loves to constantly improve ways to do his and his teammates jobs better.
Vincent is part of our awesome rug fabrication department, it’s truly magical what he does to bring carpets and rugs back to life or give them new life by applying an edging to the carpet.
When Vincent is not working he spends time making many wonderful memories with his daughter. He also loves working on cars both mechanical and detailing them inside and out.
Vincent has a cute little chihuahua-shih tzu mixed name Pika aaahhh that is too adorable.
Austin spends a majority of his time at HK on the pick-up and delivery truck, when he is not on the truck he is part of our area rug wash team. Austin enjoys spending time in the garden, fishing and longboarding around town. He is also a woodworker of sorts as he likes to build wooden furniture and shelves. Austin loves pets, part of his pet collection includes: a turtle, rats, geckos, snakes, tarantula’s, guinea pigs, fish, cats and dogs.
Cody is part of our “friendly” pick-up and delivery team, he also spends some of his work time in the shop cleaning area rugs and upholstery. While Cody is not working he plays the guitar, sometimes he and his Dad get together for a jam session with his Dad playing the drums. He also fancies himself some skateboarding from time to time. Cody has a Chihuahua named Zeus and 2 cats Chi and Sushi.
Ali (short for Aliana) is part of our creative and talented rug fabrication department. She may have been the one to replace the ends of your rug or custom fabricated a rug to fit your specific needs. When Ali is not working she loves spending time with her girlfriend and two step children in search of beaches and lakes to visit in the area (she considers herself a true water bug). Ali served 4 years as an active duty US Army Soldier.
Shane was working as a carpet cleaning and repair technician for Clearview Carpet Cleaning before we merged together, now he is a part of the HK cleaning crew. Prior to becoming a professional cleaner, Shane served in the military for 20 years (thanks for your service, Shane). When he is not bringing sparkle and shine to your home or business he spends time fishing and camping with his twin son and daughter, as well as his lovely wife.