Hammond Knoll’s Story
Local entrepreneur Ed Cartozian started cleaning oriental and area rugs in Tacoma in the 1930s. After WWII, the cleaning company moved to the present location on South G St. in Tacoma. In the early 1950′s, Ed began selling the newly popular broadloom carpeting (known today as wall-to-wall) and sold the cleaning business to two of his employees with the last names of Hammond and Knoll.
In 1987, Matt O’Haleck bought the local carpet store and building from owner Ed Cartozian. In its first year under new ownership, revenue increased 400 percent. The business has continued to grow 15 times larger since 1987, expanding from three employees to thirty. Today, Hammond Knoll continues its tradition of excellent service established by its founders.
Hammond Knoll’s people and workmanship are the keys to our pride and success. Employees strive to provide the best cleaning and service to our valued customers. By taking the time to learn and relearn, we keep abreast of new fabrics, carpet fibers, and cleaning techniques – which has made us the area’s best problem-solvers.
Trusted and referred for seven decades, Hammond Knoll is recognized as the largest full-service carpet, flooring, and furniture cleaning company in the Puget Sound.
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Serving Western Washington since 1939
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The Hammond Knoll Team
We couldn’t clean all the floors – better, faster, deeper – without our amazing team. They make the magic happen, day in and day out, so the flooring in your home or building looks like new.
Whether you need help with area rugs and carpet, upholstery, tile, grout and hard-surface floors, leather, furniture & wall panel, hardwood, vinyl, VCT and concrete, and custom rug fabrication, it’s good to know Knoll.
Matt has been with Hammond Knoll for more than 30 years and has spent 35 years in the cleaning and restoration industry. He currently serves on the board of the Washington State Floor Covering Association. Matt enjoys spending time cycling around Western Washington with his wife. In his free time, you can find him boating around the Puget Sound waters.
Lori has been with Hammond Knoll since 1988, she is currently in charge of marketing, although she has worn many hats within the company from operations to finance to HR. Lori enjoys cycling with her husband and enjoys spending time with her teen (when his time allows).
Bernadine works in our Accounting Department. She is responsible for all AP & AR functions. She has extensive accounting and bookkeeping experience. Outside of work she enjoys spending time with her grandchildren, traveling, camping and gardening. Ask her about the last year of remodeling her home…which is still in the works. She can offer good advice on what to and what not to do when remodeling your home.
Marta has been the face of HammondKnoll for over 22 years working the front desk (she is the crazy, silly one). Marta has a big heart when it comes to rescuing cats, at one time she had 7 cats that she had rescued…thanks for taking care of the kitties, Marta. When she is not working you can find her at the gym doing Yoga, shopping with her girlfriends or doing yardwork. Marta’s favorite part of working for HK is her customers-she has built a lot of friendships over the years.
Ashley AKA Ash – is part of our awesome front desk team (she is the sweet one). To say she is a dog lover would be an understatement as she has 4 dogs a Puggle, German Shepard, Fox Terrier and a Pit Bull – we think she has all sizes of dogs covered. When she is not working she walks to the gym, to Starbucks, to the grocery store she loves herself some walking. The thing Ashley loves about HK is that everyone is that she loves the people she works with.
Jennifer AKA Jen – is part of our front desk team (we call her giggles, because she laughs constantly). Jennifer fancies herself some interior decorating and has a bit of make-up artist in her bones. When she is not working you can find her lazing on the couch in her PJ’s, camping or taking a day long road trip. She adores her two cats named Biggie Smalls and Wutang. Jennifer enjoys working at HK because everyone is always happy.
Referrals, referrals, referrals – that is what Sally is all about. Sally is a relationship builder with our floor covering referral stores, designers and real-estate agents. She does a presentation to different groups averaging about 1 per week. When she is not presenting, she spends time with her mini golden doodle – Buddy (even though he is 50 lbs). She also enjoys walking, kayaking, reading and spending time with family. She absolutely loves spending time with her 2-1/2 year old grandson Luke. The think she enjoys most about HK is the fun, good humored employees.
Tim has worked at Hammond Knoll for 19 years. He is currently working in the plant and rug fabrication department. Over the last 19 years Tim has touched each HK service with a positive “what’s best for the company” attitude. He has worked in the cleaning and restoration business for over 22 years. His favorite book is “The Power of Your Subconscious Mind” and he enjoys hiking and traveling in his spare time. Tim also likes to work in his garage whenever he gets the chance.
Eugene G is an integral part of our Repair Department. He finds satisfaction in helping people and a job well done. He is a long time resident of Tacoma. When he isn’t at work he is working vintage sports cars and spending time with his wife and 2 children.
Jerry is our carpet cleaning & repair specialist. When you see Jerry, make sure to look at his shoes, most likely they will match his outfit, then you can ask him about his collection of Air Jordan shoes. When he is not working he is spending time with his precious grandchildren.
Travis started with the commercial carpet cleaning team and has moved to the tile restoration team for almost two years. He prides himself on making his customers happy, he is also known as the king of before and after pictures. Travis loves spending time with his wife and 3 you children every chance he gets.
Jacob is Hammond Knoll’s Lead Rug Fabrication Technician and enjoys the variety of challenges that fabrication presents. In his down time, Jacob likes to do home improvement projects, watch sports and learning about anything related to science, history, and human evolution.
Ismeal P-AKA “Ish” as we like to call him. Ish spends a majority of time on our pick up and delivery truck, the other day or two he spends his time helping the rug wash team. Ismeal has very little time for extra activities as he spends all of his time with his three wonderful children attending sports events at least five days out of the week. He also coaches baseball for his son’s team in the Spring. Ismeal enjoys going on mission trips, his most recent was a trip to Mexico to build a church and serve the community.
James specializes in carpet cleaning both residential and commercial, prior to joining the HK team, he was providing maintenance for 6 years with the Makah Tribe.
James spends his spare time with his three girls who he says are his entire life. As silly as it sounds he enjoys reading Disney books (who doesn’t).
He also enjoys rock hunting and fishing when he can grab a few minutes for himself.
Hunter is a part of our pick-up and delivery team three days a week, the other two he washes and grooms area rugs.
Hunter came from Ted Brown Music as he was doing marketing with them, he also has a passion for music and plays the bass, so working at TBM had it’s perks.
When he is not playing music you can find Hunter on the rugby team or reading his favorite book Dune.
Marissa is our sales estimator, primarily for tile cleaning and restoration, however she does estimate all of our services.
When Marissa is not selling you can find her snuggling on the sofa with her hubby watching Netflix or you may bump into her at a local pub as it’s one of their favorite things to do together.
Marissa has a soft spot for pets, prior to working with HammondKnoll she managed a Petco. She is a proud momma of a very small but very loud, full-of-herself Chihuahua and Min Pin mix.
Nick does a little bit of everything with HammondKnoll – he does pick-up and delivery, rug wash, carpet cleaning both residential and commercial, he really is our go to fill-in guy. He is a Seahawk and Lion Football fan (at least they aren’t rivals). When he is not walking he enjoys walking his sweet dog Ryder the German shepherd. He also fancies himself amatuer photography. Nicks goal with HK is to grow within the company.
Franel is an intricate part of our rug wash team – he is in charge of the final result with our rug cleaning. His favorite thing about working with HK is when he transforms a heavily soiled rug back to its original beautiful condition. When he is not working he has been practicing art work on cards and spends a lot of time with his two AKC registered German shepherds. He is a bit of a car freak too, his favorite car is the Mercedes SLK 230.
Robert is another one of our “can do everything” team members, he can do carpet cleaning, tile cleaning, restoration, rug wash, pick-up and delivery, leather cleaning and he is our part-time mechanic WHEW, that is a lot. When Robert is not working he spends time with his bull-terrier, goes to flea markets with his wife and has an ice cold beer while routing on the New Orleans Saints. His favorite part of working at HK is that he has independence to make his own decisions.
Kyle is part of our fantastic pick-up and delivery team. Some would say he is a bit of a baseball nut – he absolutely loves the Tacoma Rainiers. When he is not working he watches baseball, hangs out with friends and his beautiful wife, he also spends time with his MinPin pup and calico kitty. The thing Kyle enjoys about working with HK is providing customers with amazing customer service!