Hammond Knoll’s Story
Local entrepreneur Ed Cartozian started cleaning oriental and area rugs in Tacoma in the 1930s. After WWII, the cleaning company moved to the present location on South G St. in Tacoma. In the early 1950′s, Ed began selling the newly popular broadloom carpeting (known today as wall-to-wall) and sold the cleaning business to two of his employees with the last names of Hammond and Knoll.
In 1987, Matt O’Haleck bought the local carpet store and building from owner Ed Cartozian. In its first year under new ownership, revenue increased 400 percent. The business has continued to grow 15 times larger since 1987, expanding from three employees to thirty. Today, Hammond Knoll continues its tradition of excellent service established by its founders.
Hammond Knoll’s people and workmanship are the keys to our pride and success. Employees strive to provide the best cleaning and service to our valued customers. By taking the time to learn and relearn, we keep abreast of new fabrics, carpet fibers, and cleaning techniques – which has made us the area’s best problem-solvers.
Trusted and referred for seven decades, Hammond Knoll is recognized as the largest full-service carpet, flooring, and furniture cleaning company in the Puget Sound.
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Serving Western Washington since 1939
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The Hammond Knoll Team
We couldn’t clean all the floors – better, faster, deeper – without our amazing team. They make the magic happen, day in and day out, so the flooring in your home or building looks like new.
Whether you need help with area rugs and carpet, upholstery, tile, grout and hard-surface floors, leather, furniture & wall panel, hardwood, vinyl, VCT and concrete, and custom rug fabrication, it’s good to know Knoll.
Matt has been with Hammond Knoll for more than 30 years and has spent 35 years in the cleaning and restoration industry. He currently serves on the board of the Washington State Floor Covering Association. Matt enjoys spending time cycling around Western Washington with his wife. In his free time, you can find him boating around the Puget Sound waters.
Lori has been with Hammond Knoll since 1988, she is currently in charge of marketing, although she has worn many hats within the company from operations to finance to HR. Lori enjoys cycling with her husband and enjoys spending time with her teen (when his time allows).
Bernadine works in our Accounting Department. She is responsible for all AP & AR functions. She has extensive accounting and bookkeeping experience. Outside of work she enjoys spending time with her grandchildren, traveling, camping and gardening. Ask her about the last year of remodeling her home…which is still in the works. She can offer good advice on what to and what not to do when remodeling your home.
Marta has been the face of HammondKnoll for over 22 years working the front desk (she is the crazy, silly one). Marta has a big heart when it comes to rescuing cats, at one time she had 7 cats that she had rescued…thanks for taking care of the kitties, Marta. When she is not working you can find her at the gym doing Yoga, shopping with her girlfriends or doing yardwork. Marta’s favorite part of working for HK is her customers-she has built a lot of friendships over the years.
Marissa is our sales estimator, primarily for tile cleaning and restoration, however she does estimate all of our services.
When Marissa is not selling you can find her snuggling on the sofa with her hubby watching Netflix or you may bump into her at a local pub as it’s one of their favorite things to do together.
Marissa has a soft spot for pets, prior to working with HammondKnoll she managed a Petco. She is a proud momma of a very small but very loud, full-of-herself Chihuahua and Min Pin mix.
Amanda, works with our front desk team – she brings a ball of energy and fun to the team.
When she is not working, she fancies her a bit of sports, to name a few of her favorite teams: Atlanta Falcons, Chicago Cubs, Colorado Avalanche and the Colorado Rockies (bet you can guess where she grew up?).
Amanda also enjoys spending time with her cat as she calls it “spit-fire” of a cat Julio Jones (after the best WR in NFL).
Tim has worked at Hammond Knoll for 19 years. He is currently working in the plant and rug fabrication department. Over the last 19 years Tim has touched each HK service with a positive “what’s best for the company” attitude. He has worked in the cleaning and restoration business for over 22 years. His favorite book is “The Power of Your Subconscious Mind” and he enjoys hiking and traveling in his spare time. Tim also likes to work in his garage whenever he gets the chance.
Eugene G is an integral part of our Repair Department. He finds satisfaction in helping people and a job well done. He is a long time resident of Tacoma. When he isn’t at work he is working vintage sports cars and spending time with his wife and 2 children.
Jerry is our carpet cleaning & repair specialist. When you see Jerry, make sure to look at his shoes, most likely they will match his outfit, then you can ask him about his collection of Air Jordan shoes. When he is not working he is spending time with his precious grandchildren.
Travis started with the commercial carpet cleaning team and has moved to the tile restoration team for almost two years. He prides himself on making his customers happy, he is also known as the king of before and after pictures. Travis loves spending time with his wife and 3 you children every chance he gets.
Jacob is Hammond Knoll’s Lead Rug Fabrication Technician and enjoys the variety of challenges that fabrication presents. In his down time, Jacob likes to do home improvement projects, watch sports and learning about anything related to science, history, and human evolution.
Ismeal P-AKA “Ish” as we like to call him. Ish spends a majority of time on our pick up and delivery truck, the other day or two he spends his time helping the rug wash team. Ismeal has very little time for extra activities as he spends all of his time with his three wonderful children attending sports events at least five days out of the week. He also coaches baseball for his son’s team in the Spring. Ismeal enjoys going on mission trips, his most recent was a trip to Mexico to build a church and serve the community.
James specializes in carpet cleaning both residential and commercial, prior to joining the HK team, he was providing maintenance for 6 years with the Makah Tribe.
James spends his spare time with his three girls who he says are his entire life. As silly as it sounds he enjoys reading Disney books (who doesn’t).
He also enjoys rock hunting and fishing when he can grab a few minutes for himself.
Hunter is a part of our pick-up and delivery team three days a week, the other two he washes and grooms area rugs.
Hunter came from Ted Brown Music as he was doing marketing with them, he also has a passion for music and plays the bass, so working at TBM had it’s perks.
When he is not playing music you can find Hunter on the rugby team or reading his favorite book Dune.
Robert is another one of our “can do everything” team members, he can do carpet cleaning, tile cleaning, restoration, rug wash, pick-up and delivery, leather cleaning and he is our part-time mechanic WHEW, that is a lot. When Robert is not working he spends time with his bull-terrier, goes to flea markets with his wife and has an ice cold beer while routing on the New Orleans Saints. His favorite part of working at HK is that he has independence to make his own decisions.
Trevon brings a big smile to the pick-up and delivery team as well as one of the team members that does an amazing job cleaning your area rugs.
When Trevon is not driving the truck, he spends time outside working out as well as he enjoys going to the gym, one would say he is a bit of a “workout” freak.
Before working for HK, Trevon worked at Quality Stitching doing embroidery and screen printing, as a matter of fact, he in the past was the person to do our HammondKnoll shirts!
Joe does a little bit of everything for HK, he is currently working in the tile department. Joe brings a positive, get it done attitude to the team.
Joe absolutely adores his girlfriend and children, he spends all the time he possibly can with them.
Joe loves cars and fishing.
When you meet Joe, it’s nearly impossible not to catch his happiness.
Jhermia started out with our pick-up and delivery team and has ended up with the front desk team because he loves helping customers!
After service four years with the US Navy (Thanks Jhermia), he not only works for us full time, he is also going to school for interior design.
He absolutely adores his husband and has the cutest blue nose Pitbull you have ever seen.
His favorite book is from his childhood “Love you Forever” Aaahhhh.
Ben rocks our carpet cleaning and repair, tile cleaning and upholstery cleaning team (AKA Jack of all trades).
Ben has been cleaning carpets for well over 10 years as well as has been certified for many of our services.
On his off time, he enjoys hiking, reading and spending time with his adorable Pitbull Milo.
Next time he is out in your home, ask him where his favorite hiking spots are.
Joe is part of our creative, talented rug fabrication team. He came to us as a jewelry maker, which made him a perfect fit for our rug repair department.
When Joe is not working he enjoys spending time playing games with his girlfriend.
Joe was a part of the Tacoma Night Market team for a number of years, he fancies himself some art.
He claims he has the best cat ever “Tucker”.