7 Questions to Ask Your Commercial Carpet Cleaning Company

You can’t do it all.

Something’s bound to fall through the cracks, and all too often, it’s proper carpet maintenance.

Bringing in a commercial carpet cleaning company is a great solution for protecting your carpets and keeping your office or business free of dirt and allergens.

But, you need to know what questions to ask prospective commercial building carpet cleaners.

Here are some questions to keep in mind when you’re searching for a carpet cleaning service.

1. Will you do a free demo?

A reputable company will be happy to give you a demo of their services: Clean a portion of your store or office carpet so you can see what the finished product will look like.

2. Are you bonded and insured?

When chemicals are used inappropriately, there’s a greater chance that your carpet could be damaged.

Working with a company that has the proper credentials ensures you don’t have to worry about any mishaps.

3.  Do you extend a written guarantee on your services?

A written guarantee gives you peace of mind.

And you can be confident that your business will be cleaned correctly and that the company is responsible if anything goes awry.

4.  What method of cleaning do you use?

Do an all-natural cleaning solution and faster drying time matter to you?

Make sure the commercial carpet cleaning service you choose to work with can tell you what their process entails and that you’re comfortable with the chemicals and methods used.

5. Are the chemicals harmful?

The majority of reputable companies don’t use harsh chemicals when cleaning your commercial carpet.

In fact, commercial cleaning companies are more conscious than ever of the environment and lean toward “green” cleaning.

There are also new regulations that cleaning manufacturers have to follow so that their products are safe for the environment, pets and children.

6.  Will you come to my location to give an estimate?

Having someone come in and see your space and provide an estimate is the best way to get a good price. Over-the-phone estimates aren’t ideal because you could end up paying more than you anticipated.

A reputable commercial carpet cleaning company will give you an estimate at no cost.

7.  What is your company’s history?

Find how many years your prospective commercial carpet cleaning companies have been around.

If you find one with a few decades of experience, you can bet they also have employees and technicians that have been faithful to the company for many years, too.

This says a lot about the company and the level of job satisfaction employees experience.

Choose the right commercial carpet cleaning company

You won’t have trouble making the right choice for you and your business’ cleaning needs when you have the right information.

Use these questions as a guide when you’re ready to hire a commercial carpet cleaning company.

Contact Hammond Knoll for all your carpet cleaning needs.